Biographies of FrameWorks Institute Staff and Research Collaborators

SUSAN NALL BALES is president of the FrameWorks Institute and a Visiting Scientist in the Department of Society, Human Development, and Health at the Harvard School of Public Health. She has lectured at Pitzer College and served as a visiting scholar at Brandeis University's Heller Graduate School for Social Policy and Management. She is a contributing member of the National Scientific Council at Harvard University's Center on the Developing Child.

A veteran communications strategist and issues campaigner, she has more than 30 years of experience researching, designing and implementing campaigns on social issues. She is the author of numerous articles on public opinion and media published by Sage Publications, the Zero to Three Bulletin, Society for Research on Child Development and the Center for Research on Children. Most recently, she is co-author of the monograph, Communications for Social Good, published by the Foundation Center. Her work has been presented at colloquia and lectures at Brandeis, Yale, Rice and Harvard Universities and at the White House.

Before founding FrameWorks in 1999, Ms. Bales served for six years as director of strategic communications and children's issues at the Benton Foundation where she founded www.connectforkids.org, an award-winning Web gateway for news and research on children's issues. Ms. Bales served for four years as Vice President for Communications at the National Association of Children's Hospitals, where she helped create the popular "Who's for Kids and Who's Just Kidding?" public advocacy campaign and founded the Coalition for America's Children, with more than 350 organizational members. For eight years, she served as President of Public Affairs Research & Communications, where she designed and managed communications campaigns nationwide. A graduate of the University of California at Los Angeles, she received her M.A. degree from Middlebury College. She serves on the National Advisory Board for Child Trends. She has served on the Adolescence in the 21st Century Study Group of the Society for Research on Adolescence.

LYNN DAVEY is Vice President for Field Building for the FrameWorks Institute. Dr. Davey directs state and regional work for FrameWorks, and collaborates with FrameWorks' communications professionals and scholars to adapt framing research to the needs of the field.

Dr. Davey comes to FrameWorks from the Maine Children's Alliance, where she served as Vice President for Research and directed the Maine KIDS COUNT Project for six years. Davey served for two years as the Chair of the National KIDS COUNT Steering Committee, which helps the funding agency, the Annie E. Casey Foundation, coordinate the national network of state-level KIDS COUNT projects.

Davey was also professor of psychology at St. Joseph's College, Maine, where she instituted the college's Department of Psychology. Davey created major programs of study in both Psychology and Human Development and served as chair of the Department for seven years.

Davey earned her B.A. from the University of Notre Dame and her M.A. and Ph.D. in Developmental Psychology from The Catholic University of America. She is a member of the American Psychological Association, the Society for Research on Adolescence and the Society for Research in Child Development.

TIFFANY MANUEL, serves as the Research Director with the FrameWorks Institute. At Frameworks, she leads an interdisciplinary team of researchers who link the worlds of research and policy, bring a history of distinguished applied research expertise, and contribute substantially to Frameworks' mission of advancing the nonprofit sector's capacity to shape public debate on national priorities. Manuel is an expert in policy analysis and brings substantial expertise in managing policy related research projects of varying scope and methodological complexity. She provides intellectual leadership in project development, identifying and securing funding sources for projects, mentoring and managing research staff, collaborating with the Institute's field building teams and representing the Institute and its work to clients, policymakers and professional audiences.

Just prior to joining Frameworks, Manuel served as a senior policy analyst at the U.S. Department of Health and Human Services where she was responsible for conducting and directing public policy research. She has served as a senior researcher at Harvard University's, Radcliffe Institute for Advanced Study and has also served as an Assistant Professor of Political Science and Public Policy at the University of North Carolina at Charlotte. She has worked as an economic development consultant in the areas of program evaluation, comparative regional economic analysis, cost-benefit analysis, and social welfare and labor policy analysis. She is the author of several articles, book chapters and reports on these topics. Manuel holds a B.A. in Political Science from the University of Chicago, a master's degree in Political Science from Purdue University as well as doctorate and master's degrees in public policy from the University of Massachusetts Boston.

JANE FEINBERG serves as the Institute's Deputy Director for Field-Building. She is an award-winning journalist who has used her communications skills for numerous non-profits and public agencies. Ms. Feinberg spent twenty-five years as a writer, producer and developer of public and commercial programs and series. She served as Senior Producer and Project Manager of "Keeping Kids on Track," a two-year media campaign sponsored by the United Way of Massachusetts Bay, KeySpan, and Boston's ABC affiliate, WCVB-TV Channel Five. The campaign, which won the coveted National Association of Broadcasters Service to America Award, focused on the vital importance of after-school programs to children, families and communities. For almost a decade, Ms. Feinberg was a producer for New England's nightly television newsmagazine show, "Chronicle," where she often covered issues related to education, children, and families. She also produced several historical retrospectives for the program.

For PBS, she developed college telecourses in the arts and humanities, as well as children's programming, including "Long Ago & Far Away," the children's literature series hosted by James Earl Jones. Ms Feinberg produced a national special about Tip O'Neill, Jr. on the occasion of his retirement, segments for "The MacNeil/Lehrer NewsHour," and other award-winning public affairs programs for PBS, including a business special that was nominated for a National Emmy. She was also Senior Researcher for PBS' "The American Experience."

As an independent documentary producer, Ms. Feinberg co-produced an hour-long documentary for PBS about famed aviator Amelia Earhart. She has also produced video documentaries for a variety of non-profit and governmental organizations, including the Centers for Women at Wellesley College, the Illinois Department on Aging, the Kellogg Foundation, Citizen Schools, and Massachusetts 2020. Outside of television, Ms. Feinberg has served as Director of Communications for the Boston Public Schools.

She is a graduate of the University of Minnesota and holds a Masters degree in Journalism from Boston University.

ROXANNA HARLOW is a Senior Researcher for the FrameWorks Institute where she is responsible for conducting framing research in order to identify and analyze patterns in public thinking and discourse on social issues. She also partners with the field building team to guide non-profit organizations in the use of effective communication strategies and techniques.

Before joining FrameWorks, Dr. Harlow was an associate professor of sociology at McDaniel College in Westminster, Maryland. An expert in the areas of race, gender, education, and social inequality, she created and served as director of the Africana Studies minor, conducted, supervised, and presented research on campus climate, diversity, and multiculturalism, and served on the editorial board of Teaching Sociology.

After graduating from Northwestern University with her B.A., Dr. Harlow worked as a case manager for Big Brothers Big Sisters of Metropolitan Chicago. She then enrolled at Indiana University—Bloomington where she received her M.A. and Ph.D. in sociology. While there, she supervised other graduate students and conducted observations and interviews as part of a research team examining the transition process for children moving from preschool to kindergarten, and compiled data and produced a written analysis of public school desegregation as part of a research team studying racial and financial inequalities in U.S. education.

Noted in the Chronicle of Higher Education, she has published research on race and education in various journals and edited volumes. A member of the American Sociological Association and the Association of Black Sociologists, she has also been invited to do numerous presentations on issues of multiculturalism, race, gender, identity, and the classroom.

DIANE BENJAMIN, MPH, is FrameWorks' Deputy Director for Field Practice and has been a long-time collaborator with the Institute on framing messages for front-line advocacy. Until recently, she served as Director of Outreach for the Maternal and Child Health Training Program at the University of Minnesota, where she was responsible for continuing education and outreach, conferences and institutes, technical assistance to MCH professionals in the community, and identifying and coordinating community field experiences for MCH graduate students. For the past decade, she was the Director of Minnesota KIDS COUNT at the Children's Defense Fund of Minnesota. Her areas of expertise include message framing on issues related to public health and child and family well-being, including the presentation of data. She holds a Masters of Public Health degree in Community Health Education from the University of Minnesota. Her work for FrameWorks includes management of the FrameCheck process, and portfolios in public health, food and fitness, and children's issues.

NAT KENDALL-TAYLOR, is a Senior Researcher at the FrameWorks Institute. His interests lie in child and family health, well-being, and in understanding the social and cultural factors that create health disparities. At FrameWorks he employs social science theory and research methods from anthropology to improve the ability of public policy to positively influence health and social issues. Nat is trained as a medical anthropologist, earning his BA from Emory University and his Master's and Doctoral degrees from the University of California Los Angeles. He has conducted extensive fieldwork on the coast of Kenya studying the treatment of pediatric epilepsy, the uses of traditional medicine, and the impacts of chronic child illness on family well-being. He has worked as a member of a team of international scientists to design a structural and communication intervention to improve the well-being of children with epilepsy and their families in Kenya and other sites throughout Sub-Saharan Africa. He has also applied social science methods in health research in Azerbaijan and recently served as a consultant at the Kazakhstan Institute of Management, Economics, and Strategic Research in Almaty. He has also conducted ethnographic research on cultural and psychological theories of motivation in extreme sports athletes.

KATE VAUGHAN is the Field Applications Specialist for the FrameWorks Institute. Prior to joining the Institute, Ms. Vaughan worked at Health Care For All in Massachusetts. In this role, she developed and ran the highly successful Massachusetts branch of Watch Your Mouth, a campaign created by FrameWorks to raise public awareness of children’s oral health. She also directed the Oral Health Advocacy Taskforce, a statewide coalition that seeks to improve the oral health of Massachusetts through legislative and budgetary advocacy. Past professional lives for Ms. Vaughan include working for Massachusetts State Representative Liz Malia and several years working with youth in state custody in New Hampshire. Ms. Vaughan has traveled extensively and volunteers with a variety of state-based advocacy organizations. Ms. Vaughan holds a Masters degree in Social Work from Boston University and a Bachelors degree in Social Work from the University of New Hampshire.

FRANKLIN D. GILLIAM JR. is a Senior Fellow with the FrameWorks Institute and Dean of the School of Public Affairs at UCLA. He has served since 2002 as UCLA's (and UC's) first-ever associate vice chancellor of community partnerships. In that role, he built a strong program of academic civic engagement through the Center for Community Partnerships (UCLA in L.A). He is also the founding director of the Center for Communications and Community at UCLA. Dr. Gilliam received his B.A. from Drake University and his Ph.D. from University of Iowa. He has also taught at the University of Wisconsin-Madison, Grinnell College, and the University of Dar Es Salaam, Tanzania. He has taught with former Vice President Al Gore at Columbia University, Fisk University, and Middle Tennessee State University. At FrameWorks, Dr. Gilliam has served as project director for the Framing Race in America Project and has contributed to projects on health care, early child development, youth, and rural issues. He is co-author with Susan Bales of "Communications for Social Good" (The Foundation Center, April 2004).

Dr. Gilliam is the also author of the Farther to Go: Reading and Cases in African-American Politics (Harcourt Brace) Dr. Gilliam has also published in the American Political Science Review, American Journal of Political Science, Social Policy Report, Urban Affairs Review, Journal of Politics, Nieman Reports, Harvard International Journal of Press/Politics, Social Science Quarterly, Public Opinion, Legislative Studies Quarterly, Government and Policy, Sociological Inquiry, Public Opinion Quarterly, Political Psychology, Ethiopian Review and The Source.

He has served on the editorial boards of the American Journal of Political Science, the Journal of Politics, and Political Research Quarterly. In addition, he has served on the National Advisory Board, National Center for Child Traumatic Stress; National Selection Committee, Faculty Scholars Program, William T. Grant Foundation; National Advisory Committee, Inter-University Consortium for Political and Social Research (ICPSR); National Advisory Board, Institute for Community Peace; Community Advisory Board, Sempra Energy, The Gas Company; and the Community Investment Cabinet, Los Angeles United Way.

In 2004 Dr. Gilliam was awarded the Mark O. Hatfield National Scholar Award, Portland State University and in 2006 he was presented with the Distinguished Alumni, University of Iowa, 2006.

WENDY FROSH is a Fellow with the FrameWorks Institute where she oversees the work of its Study Circles and contributes to the Watch Your Mouth child oral health campaign, which she previously ran in New Hampshire. Ms. Frosh has worked as a consultant in both the public and private sectors, specializing in strategic visioning and priority setting for policy makers. Over the course of her consulting career, she led numerous strategic planning processes for public policy initiatives and health system development, as well as for individual organizations. Additionally, she has particular expertise in design and implementation of integrated delivery systems for managing care. Ms. Frosh holds a Master's Degree in Administration, Planning and Social Policy from Harvard University's Graduate School of Education and a Bachelor's Degree in Anthropology from Wesleyan University.

LINDA BOWEN is a Fellow with the FrameWorks Institute and executive director of the Institute for Community Peace in Washington, D. C. She has over twenty-five years of experience in violence prevention, program management and development, policy analysis, research and community building. Prior to joining ICP as its founding director, she served as Special Assistant to the Commissioner of the Administration on Children, Youth and Families, Department of Health and Human Services during the Clinton Administration. As assistant dean for enrollment and placement at the School of Social Service Administration at the University of Chicago, Bowen developed mentor programs for minority students and a recruitment program increasing the enrollment of racial and ethnic minorities. She also developed programs for a national research and demonstration project to improve child and family outcomes in a major public housing project in Chicago. She has served on Expert Panels on Evaluation and Dissemination, Youth Violence Prevention and Preventing Intimate Partner Violence for the Center for Injury Prevention, Centers for Disease Control. Bowen is a board member of Stop It Now! and Close to Home. She has authored or co-authored reports on adolescent pregnancy and parenting, women's issues and issues related to poverty, violence prevention and community building.

CLAUDIA STRAUSS is a Fellow with the FrameWorks Institute and Professor of Anthropology at Pitzer College, Claremont, CA. She received her Ph.D. and M.A. from Harvard University, and her B.A. from Brown University. Dr. Strauss has expertise in the areas of cognitive anthropology; psychological anthropology; language, culture and society; race/class/gender variation in the U.S.; social theory and culture theory; discourse analysis; and anthropology of policy. Prior to joining the faculty at Pitzer, Dr. Strauss was Assistant Professor of Cultural Anthropology at Duke University. She has co-authored A Cognitive Theory of Cultural Meaning with Naomi Quinn (Cambridge University Press, 1997), and is the co-editor of Human Motives and Cultural Models with Roy D'Andrade (Cambridge University Press, 1992).

MOIRA O'NEIL is a Graduate Fellow with the Frameworks Institute and a doctoral candidate in the Sociology department at the University of California, Santa Barbara. She is currently completing her dissertation research on the medicalization of war trauma at St. Elizabeth's hospital from 1890-1930. O'Neil has a broad range of research interests and experiences. Her Master's thesis was an in-depth analysis of racial imagery in popular fitness magazines. Prior to graduate school, O'Neil worked as a Research Analyst for the Appearance Assistance Program of the Vera Institute of Justice. This demonstration project identified and tested alternatives to detention for non-citizens in immigration proceedings and O'Neil's work included identifying potential program participants and assisting in the evaluation of the program. She also worked as a Research Assistant for a National Institute on Drug Abuse-funded grant titled "An Ethnographic Study of Needle Exchange in the San Francisco Bay Area." On this project, O'Neil interviewed program participants and providers regarding primary and ancillary services available to needle exchange clients. O'Neil earned her B.A. from the University of California, Santa Cruz and her M.A. in Sociology from UCSB.

HILARY CHART Hilary Chart is a Research Associate with the FrameWorks Institute and a doctoral student of Cultural Anthropology at Stanford University. She received her M.A. from Stanford in International Education Policy and her B.A. from Harvard University in Cognitive Neuroscience. As a teacher and researcher in the US and southern Africa, she pursued her interests in schooling through psychological and economic lenses before coming to focus on ethnographic and qualitative work. Specifically, her interests include local and transnational discourses around schooling, the geography of education, and the political economy of knowledge production. She is planning dissertation field work aimed at exploring the lived experience of educational outcomes among those who move "to town" from rural communities in southern Africa to pursue degrees and ultimately, inclusion in the global economy.

BETH FISHER serves as FrameWorks' Director of Administration. After graduating with a Bachelors Degree in Communications from Towson University, Beth worked in some of Baltimore's leading advertising firms as a production manager. She spent ten years overseeing print production of numerous brochures, outdoor boards, print ads, posters, radio ads, and specialty items. During this time, Beth formed relationships with the industry's most talented printers, illustrators, photographers, and broadcast production facilities. At the same time, Beth was busy earning a Master's Degree in Early Childhood Development from Loyola College. For the past three years she's put her management and organizational skills to work for Frameworks Institute — helping to supervise projects of all sizes and complexities.

CHRISTINE NOLAN serves as an Administrative Associate with the FrameWorks Institute. She received her B.S. from Drexel University in Design and Merchandising. After serving several years in management within the retail industry, her focus moved to advertising and public relations. As a director of production for two of the Mid-Atlantic's top firms, Christine was responsible for purchasing and managing several million dollars in printing and production services annually. With over 13 years of field experience, Christine uses her leadership, communication and administrative skills to support FrameWorks' organizational development and project management.