Staff & Fellows

Staff: Segun Adesina | Susan Nall Bales | Daniel Busso | Ian Cosh | Danielle Evennou | Marissa Fond | Marisa Gerstein Pineau | Clara Gibbons | Nat Kendall-Taylor | Caroline Klibanoff | Cameron Lopez | Gail Manza | Jennifer Nichols | Moira O'NeilMackenzie Price | Allison StevensJulie Sweetland | Anna Marie Trester | Chris Vo | Andrew VolmertFellows: Linda Bowen | Andrea Ford | Franklin D. Gilliam Jr. | Abigail Haydon | Eric Lindland | Ezra Markowitz | Pamela S. Morgan | Selena E. Ortiz | Claudia Strauss | Holly Valero | Administration: Beth Fisher

Staff

NAT KENDALL-TAYLOR is Chief Executive Officer at the FrameWorks Institute. Nat oversees the organization’s pioneering, research-based approach to strategic communications, which uses methods from the social and behavioral sciences to measure how people understand complex socio-political issues and tests ways to reframe them to drive social change. As CEO, he leads a multi-disciplinary team of social scientists and communications practitioners who investigate ways to apply innovative framing research methods to social issues and train nonprofit organizations to put the findings into practice. (Read more...)

Dr. Kendall-Taylor can be reached at nkendall-taylor@frameworksinstitute.org

OLUWASEGUN "SEGUN" ADESINA is a Digital Media Associate with the FrameWorks Institute. Prior to joining FrameWorks, Segun was a communications intern at the Sabin Vaccine Institute, where he served as a digital communications liaison for Sabin’s award-winning END7 campaign. This international advocacy initiative seeks to raise awareness and funding to eliminate neglected tropical diseases. He also served as a global health communications intern at the United States Agency for International Development (USAID) where he contributed to behavior-change strategies designed to increase chlorhexidine use in developing countries.

Segun received his M.P.H. in Marketing and Communications from George Washington University and holds a B.A. in Communications from Pennsylvania State University. For his master’s thesis, Segun developed and evaluated a text-messaging simulation program that taught adolescents condom negotiation skills in an effort to prevent HIV/STDs. 

Mr. Adesina can be reached at sadesina@frameworksinstitute.org

SUSAN NALL BALES is founder of and senior advisor to the FrameWorks Institute. In 2016, she was elected Chair of the Board of Directors. For more than 15 years, she led an interdisciplinary team of social scientists and communications practitioners in the development and application of Strategic Frame Analysis™—an innovative method of conducting and applying framing research. In addition to dozens of reports and commentaries that inform the FrameWorks’ work on a wide range of social issues, she has published widely on framing, science translation and communications for social good, in both peer-reviewed and popular journals, and has lectured at institutions from Brandeis and the Rural Sociological Society to the White House and Yale University. She is a senior fellow at the Center on the Developing Child at Harvard University.

DANIEL BUSSO  is a psychologist and Researcher at the FrameWorks Institute. His past research used cross-disciplinary approaches to explore the social determinants of mental illness in children and adolescents. He especially focused on emotional, cognitive, and neurobiological mechanisms that underlie the association between childhood maltreatment and child and adolescent mental disorders. Earlier, Daniel worked as a secondary school teacher in the United Kingdom and as an educational consultant in Uganda and the United States. He holds a BSc in Psychology from the University of Bath, an MSc in Cognitive Science from University College London, and master’s and doctoral degrees in Human Development from the Harvard Graduate School of Education.

Dr. Busso can be reached at dbusso@frameworksinstitute.org.

IAN COSH is a Researcher at the FrameWorks Institute. An anthropologist with expertise in memory, emotion, language and politics, his past research has explored the affective dimensions of cultural models (or "feeling rules") and their relations to power and inequality. Through person-centred ethnography, he has analyzed the sacrificial framing of war in Canadian and Anglosphere public discourses and the suppression of dissonant emotions in war veterans' narratives. Prior to joining FrameWorks, he worked as an adjunct professor at York University, Wilfrid Laurier University and the Ontario College of Art and Design, teaching courses on social science topics including childhood, family, nationalism, religion, political economy, indigenous peoples, and violence. After graduating from the United World College of the Adriatic in Italy and volunteering at a high school in Lesotho, Ian received his B.A. in history and anthropology from McGill University and his M.A. and Ph.D. in social anthropology from York University.

Dr. Cosh can be reached at icosh@frameworksinstitute.org.

DANIELLE EVENNOU brings nearly a decade of experience working in nonprofit policy organizations to the FrameWorks Institute, where she manages the office and the Institute's project management system. Prior to joining FrameWorks, she coordinated projects for action tanks, such as the Forum for Youth Investment, and ​the advocacy-driven Data Quality Campaign, as well as private sector trade associations, like the Soyfoods Association of North America. She has supported efforts to advance policy proposals at the federal, state, and local levels on a range of issue areas, from youth development to nutrition. She holds a B.A. in Political Science and American Studies from Rutgers University and Master of Public Administration from the George Washington University with a concentration in Federal Policy, Politics, and Management.

Ms. Evennou can be reached at devennou@frameworksinstitute.org.

MARISSA FOND is a Researcher at the FrameWorks Institute. An applied sociolinguist with training in discourse analysis, pragmatics, and conversation analysis, her past research has explored the practice of talking topically, or co-constructing an intersubjective orientation to talk in interaction. In particular, she has examined this interactional skill in the evaluation of discourse-pragmatic communication disorders that often result from acquired brain injury. Prior to joining FrameWorks, she worked as a research sociolinguist at the U.S. Census Bureau, conducting cross-linguistic sociocultural research on survey respondents’ understandings of various data collection materials and methods, the measurement of race and ethnicity, and functional equivalence in translation. She received her B.A. in linguistics and Spanish from Smith College and her M.S. and Ph.D. in linguistics from Georgetown University.

Dr. Fond can be reached at mfond@frameworksinstitute.org.

 MARISA GERSTEIN PINEAU  is a Researcher at the FrameWorks Institute. A sociologist by training, she and has focused her research on gender and family, medicine, culture, and public policy. Prior to FrameWorks, she served  as a Program Officer with the National Academies of Sciences, Engineering, and Medicine where she worked with panels of leading experts on a variety of topics. Most recently she co-edited “The Integration of Immigrants into American Society,” a comprehensive review of immigrant integration in the United States. Marisa received her B.A. in Sociology from New College of Florida, and her M.A. and Ph.D. in Sociology from the University of California-Los Angeles.

Dr. Gerstein Pineau can be reached at mgpineau@frameworksinstitute.org 

CLARA GIBBONS is a Research Analyst at the FrameWorks Institute. She was previously an intern at the Charles Hamilton Houston Institute for Race and Justice, where she conducted research on restorative justice programs for youth, as well as indigent defense delivery systems. She has also worked as a teaching assistant in the Chicago Public Schools. Clara graduated from the University of Chicago with a B.A. in East Asian Languages and Civilizations.

Ms. Gibbons can be reached at cgibbons@frameworksinstitute.org

klibanoffCAROLINE KLIBANOFF  is a Digital Media Associate at the FrameWorks Institute. She specializes in video and audio production, filming and editing the Institute's multimedia products. Previously, she worked in communications for the Pew Research Center. Caroline graduated from Georgetown University with a B.A. in American Studies and Film & Media Studies, where she was General Manager of WGTB Georgetown Radio. Her senior thesis examined the changing news landscape and media literacy programs in secondary schools. 

Ms. Klibanoff can be reached at cklibanoff@frameworksinstitute.org

lopez CAMERON LOPEZ  is a Digital Media Associate with the FrameWorks Institute. He specializes in video/audio production, filming, and animation services for the Institute’s multimedia products. Cameron received a B.A. in Telecommunications from Indiana University, Bloomington with specializations in Video Production and Media Studies. While attending IU, he also worked as a Camera Operator for live sports broadcasting with the Big Ten Network. Prior to joining FrameWorks, he was the Animation Director/Producer at Blue House Productions, an independent studio in Silver Spring, MD. He also previously assisted with the setup and operation of large concert events at the Verizon Center in Washington, D.C. for several major recording artists and he has edited narrative short films that have been submitted to Sundance Film Festival.

Mr. Lopez can be reached at clopezf@frameworksinstitute.org

GAIL MANZA is the Chief Operating Officer of the FrameWorks Institute, where she concentrates on internal operations. For more than two decades, she has led diverse, technically-sophisticated staff teams dedicated to optimizing the performance of program and policy initiatives aimed at strengthening human service practice in the U.S. Previously, she served as the CEO of MENTOR and was recognized for grounding the nationwide expansion of mentoring in evidence-based practices. She was also a founding chair of the Federal Mentoring Council, a principal architect of the Center for Evidence-based Mentoring, and co-author of The Mentor’s Field Guide. Earlier, Ms. Manza was an executive at United Way Worldwide where, among other assignments, she was responsible for the nationwide rollout of the Success by 6TM initiative.

A social worker, Dr. Manza earned an M.S.W. from the University of Maryland School of Social Work and, more recently, a Ph.D. from Bryn Mawr’s Graduate School of Social Work & Social Research. Her doctoral research examined how nonprofit leaders view the concept of evidence-based practice and work to bring it to life in the organizations they lead. She also has a strong record of board service and is currently a member of the Board of Advisors of the University of Maryland’s School of Social Work, as well as a member of The National Human Services Assembly’s Board and Executive Committee and chair of its Governance Committee.

Dr. Manza can be reached at gmanza@frameworksinstitute.org

JENNIFER NICHOLS is a Senior Associate in the FrameWorks Institute. Prior to joining FrameWorks, she worked as a higher education policy specialist and union organizer at the American Association of University Professors. In that role, she developed policy guidelines to protect academic freedom and taught faculty members how to create grassroots campaigns to build institutional support for the adoption of sound academic procedural standards. She also won representation and fair-share campaigns for both public- and private-sector employees. A literary studies scholar by training, she has taught courses in literature, women’s studies, and interdisciplinary humanities. Her past research has analyzed the influence of migration narratives in American literature and film on U.S. public discourse about economic mobility, immigration, sex trafficking, and the labor movement. She holds a B.A. from Boston University, an M.A. from Syracuse University, and a Ph.D. from Michigan State University.

Dr. Nichols can be reached at jnichols@frameworksinstitute.org.

MOIRA O'NEIL   is a Senior Researcher and Director of Interpretation at the FrameWorks Institute. In this role, she works with an interdisciplinary team employing a range of methods to further public understanding of social issues. O’Neil is trained as a sociologist, earning her B.A. from the University of California, Santa Cruz, and master’s and doctoral degrees from the University of California, Santa Barbara. O’Neil has a broad range of research interests and experiences. Her master’s thesis was an in-depth analysis of racial imagery in popular fitness magazines, and her dissertation examined the medicalization of war trauma at the turn of the twentieth century in the United States. Prior to graduate school, she worked as a research associate on projects related to immigration policy as well as illicit drug use and drug policy.

Dr. O'Neil can be reached at moneil@frameworksinstitute.org.

MACKENZIE PRICE is an applied sociolinguist and an Associate in the Learning Unit at FrameWorks. Her past research analyzed changes in African American English over time and uses of intertextuality and narrative to build community identity. Her current research applies sociolinguistic inquiry to study leadership and building interpersonal relationships in the workplace. She also taught courses in cross-cultural communication and qualitative research methods at Georgetown. Mackenzie holds a B.A. from Stanford University, an M.S. from Georgetown, and will complete a Ph.D. in Linguistics at Georgetown in May.

Ms. Price can be reached at mprice@frameworksinstitute.org.

 ALLISON STEVENS  is a Senior Writer and Editor at the FrameWorks Institute. In her previous role at PR Solutions, Inc., she wrote and edited materials for the Robert Wood Johnson Foundation, AARP, and other leading nonprofit organizations. A journalist by training, Allison began her career as a political reporter and editor, covering federal campaigns and elections for The Hill and the U.S. Senate for Congressional Quarterly. She also served as Washington Bureau Chief and as a columnist for Women’s eNews, a nonprofit news organization that covers issues of particular concern to women. Her byline has appeared in the Washington PostWashingtonian, the American ProspectMs., the Advocate, and other publications. Allison earned her bachelor’s degree in English literature from the University of Michigan and her M.S. in journalism from Northwestern University.

Mrs. Stevens can be reached at astevens@frameworksinstitute.org.

sweetlandJULIE SWEETLAND is a sociolinguist and Vice President for Strategy and Innovation at the FrameWorks Institute where she leads efforts to diffuse the organization’s cutting-edge, evidence-based reframing recommendations throughout the nonprofit sector. Since joining FrameWorks in 2012, she has led the development of powerful learning experiences for nonprofit leaders, and has provided strategic communications guidance for advocates, policymakers, and scientists nationwide and internationally. Prior to joining the Institute, Julie was actively involved in improving teaching and learning for over a decade, as a classroom teacher, instructional designer, and teacher educator. At Center for Inspired Teaching, she served as Director of Teaching and Learning and helped to found a demonstration school with an embedded teacher residency. As Founding Director of the Center for Urban Education, she launched a graduate teacher preparation program for the University of the District of Columbia. Julie's linguistic research has focused on the intersection of language and race; on the role of language variation and language attitudes on student learning; and on effective professional learning for teachers. Her work has appeared in publications such as Journal of Sociolinguistics, Educational Researcher, and Education Week, and she is the co-author of African American, Creole, and Other Vernacular Englishes in Education. She is a graduate of Georgetown University and lectures regularly at her alma mater. She completed her M.A. and Ph.D. in Linguistics at Stanford University.

Dr. Sweetland can be reached at jsweetland@frameworksinstitute.org

ANNA MARIE TRESTER is the Manager of the Learning Unit.  Prior to joining FrameWorks, she served as the Director of the M.A. in Language and Communication  (MLC) Program in the Department of Linguistics at Georgetown University, where she worked with students to apply their sociolinguistic training to professional contexts.  She has taught courses at Georgetown University, Howard University, and at University of Maryland, University College including cross-cultural communication, language and social media, and the ethnography of communication.  An applied sociolinguist, Dr. Trester has research interests in improvisation, performance, narrative, intertextuality, professional self-presentation, language and identity, language in social media and the language of business.  She is the co-editor (with Deborah Tannen) of Discourse 2.0, published in 2013 by Georgetown University Press. Anna was recently profiled by the Linguistics Society of America in their December 2014 member spotlight. She received her M.A. from NYU and Ph.D. in linguistics from Georgetown.

 Dr. Trester can be reached at atrester@frameworksinstitute.org

CHRIS VO  is the Digital Media Manager for the FrameWorks Institute. He specializes in graphic design, digital photography, animation, information design, and audio/video production. With a dual B.S. degree in Business Management and Business Marketing from California State University, Long Beach, Chris emphasizes aesthetic functionality: information design for precise scientific communications.

Mr. Vo can be reached at cvo@frameworksinstitute.org

ANDREW VOLMERT is Director of Research at the FrameWorks Institute. Prior to joining FrameWorks, he taught at Georgetown University and held appointments as Postdoctoral Research Associate and Visiting Scholar with the Political Theory Project at Brown University. A political scientist by training, Volmert’s areas of expertise include political culture, hermeneutics, semantics, rhetoric, nationalism, and democratic deliberation. His past research explored how the meanings embedded in political traditions can facilitate or impede productive political argument. This work examined the capacity of historical exemplars to provide a common political idiom in pluralistic societies and to enable constructive engagement across ideological and cultural divides. His research has appeared in Political Studies, Nationalism and Ethnic Politics, and The Good Society. Volmert received an A.B. in religious studies from Brown University and a Ph.D. in political science from Yale University.

Dr. Volmert can be reached at avolmert@frameworksinstitute.org.

Fellows

bowen
LINDA BOWEN is a Fellow with the FrameWorks Institute and has been executive director of the Institute for Community Peace in Washington, D. C., since its inception in 1995. She has over twenty-five years of experience in violence prevention, program management and development, policy analysis, research and community building. Prior to joining ICP, she served as special assistant to the commissioner of the Administration on Children, Youth and Families, Department of Health and Human Services during the Clinton Administration; assistant dean at the School of Social Service Administration at the University of Chicago; and program director at the Center for Successful Child Development in Chicago, Ill. (a precursor of community-based, comprehensive parent engagement and child development programs). Bowen had authored or co-authored papers and reports on child development, adolescent pregnancy, and parenting and violence prevention.

afordANDREA FORD is a Fellow with the FrameWorks Institute.  A cultural anthropologist who studies American values and specializes in issues concerning medicine, gender and knowledge, she has contributed to FrameWorks projects on substance abuse, economic development, child development, immigration, and the generation gap. Prior to pursuing her doctoral research at the University of Chicago, she served as a Rotary Ambassadorial Scholar at the University of Ghana's Institute of African Studies, where she researched money circulation among urban youth. She has taught at the University of Chicago, Stanford University, and the University of California, Berkeley. Andrea received her B.A. from the University of California, Berkeley, an M.A. from the University of Ghana, Legon, an M.A. from the University of Chicago, and will soon receive her Ph.D. from the University of Chicago. 

gilliam

FRANKLIN D. GILLIAM JR. is a Senior Fellow with the FrameWorks Institute and dean of the School of Public Affairs at UCLA. He has served since 2002 as UCLA’s first-ever associate vice chancellor of community partnerships. In that role, he built a strong program of academic civic engagement through the Center for Community Partnerships. He is the founding director of the Center for Communications and Community at UCLA. At FrameWorks, Gilliam has served as project director for the Framing Race in America Project and has contributed to projects on health care, early child development, youth, and rural issues.


Gilliam is the author of Farther to Go: Reading and Cases in African-American Politics (Harcourt Brace), and has published in the American Political Science Review, American Journal of Political Science, Social Policy Report, Urban Affairs Review, Journal of Politics, Nieman Reports, Harvard International Journal of Press/Politics, Social Science Quarterly, Public Opinion, Legislative Studies Quarterly, Government and Policy, Sociological Inquiry, Public Opinion Quarterly, Political Psychology, Ethiopian Review and The Source.
In 2004 Gilliam was awarded the Mark O. Hatfield National Scholar Award, Portland State University, and in 2006 he was presented with the Distinguished Alumni, University of Iowa, 2006. Gilliam received his B.A. from Drake University and his Ph.D. from University of Iowa.

ahaydonABIGAIL HAYDON is a Fellow with the FrameWorks Institute.  A public health scholar with training in maternal and child health, developmental science, and demography, she has combined these perspectives in research on adolescent relationships and reproductive health, teen dating violence and educational and social outcomes among youth with chronic illnesses. Prior to joining FrameWorks, Abigail worked at the Eunice Kennedy Shriver National Institute of Child Health and Human Development as an executive branch science fellow sponsored by the American Psychological Association and the AAAS. Her research has appeared in the Journal of Adolescent HealthPerspectives on Sexual and Reproductive Health, the Journal of Youth and AdolescenceArchives of Pediatrics and Adolescent Medicine, and the American Journal of Public Health. Abigail received her B.A. from Pomona College and her M.P.H. and Ph.D. from the Gillings School of Global Public Health at the University of North Carolina at Chapel Hill.

lindlandERIC LINDLAND is a Fellow with the FrameWorks Institute. As a cognitive anthropologist, his research focuses on how analogies are used in language, symbolism, and ethics to bridge meanings across cultural systems. For five years, he served as Senior Researcher at the Institute, contributing to dozens of reports on environmental health, child development, education, and criminal justice reform, among other topics. Prior to joining FrameWorks, he taught anthropology at Emory University, Loyola University Chicago, and the University of Notre Dame, and before that was a high school teacher and administrator in Guatemala. Lindland has a B.A. in political studies from Gordon College and an M.A. and Ph.D. in anthropology from Emory University.

Dr. Lindland can be reached at elindland@frameworksinstitute.org.

ezra markowitzEZRA MARKOWITZ is a Fellow with the FrameWorks Institute and a post-doctoral research associate at Princeton University. His research centers around the intersection of social and moral psychology, environmental conservation, communications and policy. Current projects include research on the consequences of communicating uncertain climate information with the public, an examination of the “environmental compassion fade” phenomenon, and an analysis of cross-national climate change threat perceptions. Ezra received his Ph.D.  from the University of Oregon in August, 2012, and is a former National Science Foundation Graduate Research Fellow, Scholar-in-Residence at American University and staff member at PolicyInteractive.

pamela morganPAMELA S. MORGAN is a Fellow with the FrameWorks Institute and president of Morgan Research Professionals, Inc. She has been associated with the Institute from its early days. She received a Ph.D. in cognitive linguistics from the University of California, Berkeley, as well as a Ph.D. in history from the University of California, Santa Barbara, and has taught courses involving discourse analysis, cognitive linguistics, and language in American society at the University of California, Berkeley. She was the first director of framing research at the Rockridge Institute, and was also vice president of framing and cognitive science at American Environics.

 SELENA E. ORTIZ   is a Fellow with the FrameWorks Institute. She holds the Gregory H. Wolf Professorship of Health Policy and Administration in the Department of Health Policy and Administration at The Pennsylvania State University. Broadly, her research examines the determinants of population health policy formation, including problem recognition, the formulation of policy proposals, and politics. Specifically, Dr. Ortiz uses mixed methods to examine how cognitive frames and values influence policy agenda setting, public deliberation, and individual health care decision-making.

As Principal Investigator of a study funded by the Robert Wood Johnson Foundation, Dr. Ortiz examines the use of frames in direct-to-consumer-advertising targeting children and adolescents. She is also examining how frames in news media influence public deliberation regarding government intervention in online media forums. A related project for which she is co-Principal Investigator focuses on media and public understandings of the preventive service coverage provision contained in the Affordable Care Act (ACA).

Dr. Ortiz's research has been published in Medical CareAmerican Journal of Public HealthJournal of Preventive Medicine, and Public Health Reports. She currently serves on the advisory committee of the Nation’s Health, the official publication of the American Public Health Association. Dr. Ortiz received her PhD in Health Policy and Management from the Jonathan & Karin Fielding School of Public Health at the University of California Los Angeles, Master in Public Health from the Mel & Enid Zuckerman College of Public Health at the University of Arizona, and Bachelor of Arts degree in Sociology from the University of California Berkeley. She recently completed her post-doctoral studies as a Robert Wood Johnson Foundation Health and Society Scholar at the Harvard Center for Population and Development Studies at Harvard University. 

strauss

CLAUDIA STRAUSS is a Fellow with the FrameWorks Institute and Professor of Anthropology at Pitzer College, Claremont, Calif. She received her Ph.D. and M.A. from Harvard University, and her B.A. from Brown University. Strauss has expertise in the areas of cognitive anthropology; discourse analysis; and anthropology of policy. Prior to joining the faculty at Pitzer, Strauss was Assistant Professor of Cultural Anthropology at Duke University. She has authored Making Sense of Public Opinion: American Discourses about Immigration and Social Programs (Cambridge University Press, 2012), co-authored A Cognitive Theory of Cultural Meaning with Naomi Quinn (Cambridge University Press, 1997) and is the co-editor of Human Motives and Cultural Models with Roy D’Andrade (Cambridge University Press, 1992).  Her current research focuses on the experiences and views of the long-term unemployed.

holly valeroHOLLY VALERO is a Fellow with the FrameWorks Institute and the president and owner of HollyWorks. She specializes in creating smarter Websites that combine accessibility and visual impact with intuitive design and organic searchability. Valero’s twenty years of Internet-specific expertise combines with thirty years of traditional media experience in the radio, television, newspaper and educational publishing industries. A writer, activist and artist, Valero is advising FrameWorks on its next generation of interactive, educational products and tools.

Administration

fisherBETH FISHER serves as FrameWorks’ Director of Administration. After graduating with a bachelor’s degree in communications from Towson University, Fisher worked in some of Baltimore’s leading advertising firms as a production manager. She spent ten years overseeing print production of numerous brochures, outdoor boards, print ads, posters, radio ads, and specialty items. During this time, Fisher formed relationships with the industry’s most talented printers, illustrators, photographers, and broadcast production facilities. At the same time, she was busy earning a master’s degree in early childhood development from Loyola College. For the past six years she’s put her management and organizational skills to work for FrameWorks Institute — helping to supervise projects of all sizes and complexities.

FrameWorks Institute

  October 08, 2013   Updated: 06/03/16