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FrameWorks UK
Presentation

Backfires and Boomerangs—Why what you say isn’t always what people hear

Date
November 14, 2019
Name of conference
Upswell
Presenter(s)
Nat Kendall-Taylor
Location
Chicago, IL, USA
Presentation type
Presentation

This talk explains an unfortunately frequent experience for communicators: you think you’re saying one thing only to find out that people have taken away something utterly different.

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