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Why framing matters—and polls only give you so much

Published
August 17, 2015
Name of publication
Open Democracy
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How people think, in addition to what they think is critical to effective communication, but polls are not great ways to understand the how question. Polls are also not always effective in deriving recommendations for how to communicate effectively about social issues. In fact, using descriptive polling to make communications decisions can actually lead to unproductive outcomes.

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United States